Intel admitted that 13th and 14th generation Core chips had errors.

Users reported that devices running 13th and 14th generation Intel Core had errors for a long time, but only now did the company admit the problem.

According to The Verge, the issue began to be mentioned in a video in April on the YouTube channel Alderon Games, a famous MMO game maker in Australia. At that time, channel owner Matthew Cassells said that thousands of users of the game Path of Titans published by Alderon Games had CPU problems that caused their computers to "crash" while playing. The processor is also said to damage SSDs and RAM. The most recorded chip models are Core i9-13900K and i9-14900K.

Some Intel 14th generation Core chip models.

The problem was later pointed out by a number of other gaming channels, such as Level1Techs with nearly 500,000 subscribers, or Gamers Nexus with 2.25 million subscribers. Meanwhile, Warframe, a forum about gamers, has compiled a series of malfunctioning machines, mainly using 13th and 14th generation Intel Core i7 and i9 chip models.

Initially, Intel said it would "investigate the problem", but then did not make any further announcements other than a BIOS update that, according to Cassells, "could not completely resolve the issue". Meanwhile, Tom's Hardware noted an increase in topics related to computers running broken 13th and 14th generation Core chips on social networks and gaming forums.

In its announcement on July 22, Intel said it had found the source of the problem. "We have determined that increased operating voltage is causing instability in certain 13th/14th generation desktop processors," Intel spokesman Thomas Hannaford stated. "According to analysis of the returned processors, this originates from a microcode algorithm that results in incorrect voltage requests to the processor."

Hannaford said Intel is rushing to release microcode patches to motherboard manufacturers by mid-August. Meanwhile, end users should limit playing some games while waiting for updates to fix the problem. problem. Machines running these chips are still under warranty, but if they are damaged, they will be replaced by Intel.